OS2 factor

What is this?

OS2factor is a second factor login that you need to set up on your device. You can do this, for example, on your smartphone (both Apple and Android). You will hereby be asked on the selected device to authorize your log in. This makes your login more secure, as you then both need to have access to your login AND OS2 factor when you need to log in to your account.

How does one use it?

First and foremost, you need to set up your OS2factor client. This can be done either on your smartphone (both Apple and Android), in your Chrome browser, or via a FIDO2 key. In the next section you will find a step by step guide on how to do this.

How does one log in for the first time?

  1. Log in to the device you want to use to log in (e.g. your smartphone or PC)
  2. Go to your login page (where you usually log in) in your browser
  3. Log in with your username and password
  4. Click "Get help to set up OS2 factor" if you have not already set this up or press "I or the IT department has already set up my OS2 factor"
  5. If you have chosen to get help with the setup, then choose which device you are using and follow the guide (the same guide can be seen below)
  6. Enter the OS2factor client ID on the login page
  7. Your OS2factor client will then automatically ask you to approve this login
  8. You will then receive a recovery code which you must store in a safe place. The code can be used, for example, if you have forgotten your smartphone or cannot remember your password
  9. Congratulations you have now set up your authentication method and are logged in

How does one log in going forward?

You will need to use your second factor login (e.g. Windows Hello) every time you log in going forward.
Here's how (the procedure is the same for all devices, e.g. PC, smartphone, MAC):

  1. Go to your login page in your browser (where you usually log in) on your smartphone or PC
  2. Log in with your username and password
  3. Your OS2factor client will then automatically ask you to approve this login:
    1. Smartphone. Open the OS2faktor app. Check that the code on your login screen matches the one on the OS2factor app. Accept the login in the OS2faktor app.
    2. The OS2factor client pops up by itself. Check that the code on the screen matches the one on the OS2factor client. Accept the login in the OS2faktor client.
  4. Congratulations, you are now logged in!