Support multiple languages for email template |

Multi-language email templates allow you to send end users email messages in multiple languages. Safewhere Identify tries to pick a template of a language based on the first preferred language of your web browser. For instance, if you set "da" as the first preferred language of your browser and you requesting for a reset password link sent to you via email, you will receive an email in Danish.

Tip : You can test sending an email out in a specific language by selecting a template in that language and clicking on the TEST button.

The following example demonstrates how the multi-languages email templates data is stored in the database. REST API for email template uses the same XML structure.

&lt;?xml version=&quot;1.0&quot; encoding=&quot;utf-8&quot;?&gt;
&lt;mails name=&quot;ResetUserPassword&quot;&gt;
    &lt;mail lang=&quot;&quot;&gt;
        &lt;from&gt;noreply@safewhere.com&lt;/from&gt;
        &lt;to&gt;&lt;![CDATA[&lt;%=sendToMail%&gt;]]&gt;&lt;/to&gt;
        &lt;bcc&gt;&lt;/bcc&gt;
        &lt;cc&gt;&lt;/cc&gt;
        &lt;encoding&gt;text&lt;/encoding&gt;
        &lt;bodyIsHtml&gt;true&lt;/bodyIsHtml&gt;
        &lt;sendAsync&gt;false&lt;/sendAsync&gt;
        &lt;body&gt;&lt;![CDATA[Dear &lt;%=userName%&gt;,
    &lt;br /&gt;&lt;br /&gt;
    Your password has been reset.
    &lt;br /&gt;&lt;br /&gt;
    Your new password is &lt;b&gt;&lt;%=password%&gt;&lt;/b&gt;
    &lt;br /&gt;&lt;br /&gt;
    With best regards, Safewhere Identify.
    &lt;br /&gt;&lt;br /&gt;
    Notice! This is an auto-generated email please do not reply.]]&gt;&lt;/body&gt;
        &lt;subject&gt;&lt;![CDATA[Safewhere Identify - password has been reset]]&gt;&lt;/subject&gt;
    &lt;/mail&gt;
    &lt;mail lang=&quot;DA&quot;&gt;
        &lt;from&gt;noreply@safewhere.com&lt;/from&gt;
        &lt;to&gt;&lt;![CDATA[&lt;%=sendToMail%&gt;]]&gt;&lt;/to&gt;
        &lt;bcc&gt;&lt;/bcc&gt;
        &lt;cc&gt;&lt;/cc&gt;
        &lt;encoding&gt;text&lt;/encoding&gt;
        &lt;bodyIsHtml&gt;true&lt;/bodyIsHtml&gt;
        &lt;sendAsync&gt;false&lt;/sendAsync&gt;
        &lt;body&gt;&lt;![CDATA[Kære &lt;% = brugernavn%&gt;,
    &lt;br /&gt; &lt;br /&gt;
    Din adgangskode er nulstillet.
    &lt;br /&gt; &lt;br /&gt;
    Din nye adgangskode er &lt;b&gt;&lt;%=password%&gt; &lt;/b&gt;
    &lt;br /&gt; &lt;br /&gt;
    Med venlig hilsen, identificer andetsteds.
    &lt;br /&gt; &lt;br /&gt;
    Varsel! Dette er en automatisk genereret e-mail, skal du ikke svare.

]]&gt;&lt;/body&gt;
        &lt;subject&gt;&lt;![CDATA[Safewhere Identify - adgangskoden er nulstillet]]&gt;&lt;/subject&gt;
    &lt;/mail&gt;
&lt;/mails&gt;

<?xml version="1.0" encoding="utf-8"?>

<from>noreply@safewhere.com</from>

<sendAsync>false</sendAsync>

<body><![CDATA[Dear <%=userName%>,

Your password has been reset.

Your new password is <%=password%>

With best regards, Safewhere Identify.

Notice! This is an auto-generated email please do not reply.]]></body>

</mail>

<from>noreply@safewhere.com</from>

<sendAsync>false</sendAsync>

<body><![CDATA[Kære <% = brugernavn%>,

Din adgangskode er nulstillet.

Din nye adgangskode er <%=password%>

Med venlig hilsen, identificer andetsteds.

Varsel! Dette er en automatisk genereret e-mail, skal du ikke svare.

]]></body>

</mail>

</mails>

Default email template

Identify uses the default email template when:

There is no language-specific template.
None of the language-specific templates match a user's language.

Creating a new email template

You can create a new email template by clicking on the (+) button next to the Language code textbox.

Language codes must use the two-letter codes of ISO 639-1.

Please note that language code is case-insensitive and fallback rule applies. For example, if there is an email template whose language code is "es" but the user's browser language is "ES-AR" (Spanish - Argentina), the "es" template will be used for sending email out to the user.

Editing an email template

You can edit an existing email template by mouse-hovering on the language column and clicking on the Edit button.

Deleting a new email template

You can delete an existing email template by mouse-hovering on the language column and clicking on the Delete button.

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