Support multiple languages for email template

Multi-language email templates allow you to send end users email messages in multiple languages. Safewhere Identify tries to pick a template of a language based on the first preferred language of your web browser. For instance, if you set "da" as the first preferred language of your browser and you requesting for a reset password link sent to you via email, you will receive an email in Danish.

Chorme language reference

Reset Password Email template

Tip: You can test sending an email out in a specific language by selecting a template in that language and clicking on the TEST button.

The following example demonstrates how the multi-languages email templates data is stored in the database. REST API for the email template uses the same XML structure.

<?xml version="1.0" encoding="utf-8"?>
<mails name="ResetUserPassword">
    <mail lang="">
        <from>noreply@safewhere.com</from>
        <to><![CDATA[<%=sendToMail%>]]></to>
        <bcc></bcc>
        <cc></cc>
        <encoding>text</encoding>
        <bodyIsHtml>true</bodyIsHtml>
        <sendAsync>false</sendAsync>
        <body><![CDATA[Dear <%=userName%>,
    <br /><br />
    Your password has been reset.
    <br /><br />
    Your new password is <b><%=password%></b>
    <br /><br />
    With best regards, Safewhere Identify.
    <br /><br />
    Notice! This is an auto-generated email please do not reply.]]></body>
        <subject><![CDATA[Safewhere Identify - password has been reset]]></subject>
    </mail>
    <mail lang="DA">
        <from>noreply@safewhere.com</from>
        <to><![CDATA[<%=sendToMail%>]]></to>
        <bcc></bcc>
        <cc></cc>
        <encoding>text</encoding>
        <bodyIsHtml>true</bodyIsHtml>
        <sendAsync>false</sendAsync>
        <body><![CDATA[Kære <% = brugernavn%>,
    <br /> <br />
    Din adgangskode er nulstillet.
    <br /> <br />
    Din nye adgangskode er <b><%=password%> </b>
    <br /> <br />
    Med venlig hilsen, identificer andetsteds.
    <br /> <br />
    Varsel! Dette er en automatisk genereret e-mail, skal du ikke svare.

]]></body>
        <subject><![CDATA[Safewhere Identify - adgangskoden er nulstillet]]></subject>
    </mail>
</mails>

Default email template

Identify uses the default email template when:

There is no language-specific template.
None of the language-specific templates match a user's language.

Creating a new email template

You can create a new email template by clicking on the (+) button next to the Language code textbox.

Language codes must use the two-letter codes of ISO 639-1.

Creating Test Email template

Please note that language code is case-insensitive and fallback rule applies. For example, if there is an email template whose language code is "es" but the user's browser language is "ES-AR" (Spanish - Argentina), the "es" template will be used for sending an email out to the user.

Editing an email template

You can edit an existing email template by mouse-hovering on the language column and clicking on the Edit button.

Edit Test Email template

Deleting a new email template

You can delete an existing email template by mouse-hovering on the language column and clicking on the Delete button.

Delete Test Email template